Privacy Policy

At Valleria, every relationship begins with trust.

Whether you're discovering our collections, placing your first order, or returning years later, we believe your personal information deserves the same care and respect that goes into every handbag we create.

This Privacy Policy explains what information we collect, why we collect it, and how we protect it.

The Information You Share With Us

When you place an order or contact us, you may choose to share information such as:

• Your name

• Email address

• Shipping and billing address

• Telephone number

• Payment details

• Purchase history

• Messages you send to our customer care team

We only ask for information that helps us provide the products and service you've requested.

Information We Receive Automatically

Like most online stores, our website collects certain technical information while you browse.

This may include your device type, browser, IP address, pages visited, products viewed, and how you interact with our website.

We also use cookies to remember your preferences, improve performance, and better understand how visitors use our site.

Why We Collect Your Information

We use your information to create a smooth and reliable shopping experience.

This includes:

• Processing and delivering your order

• Providing customer support

• Keeping you informed about your purchase

• Preventing fraudulent activity

• Improving our website and collections

• Responding to your questions

• Sending news and product updates if you've chosen to receive them

We will never use your information in ways that are inconsistent with the trust you've placed in us.

Marketing

If you subscribe to our emails, we'll occasionally share stories, new collections, product launches, and exclusive offers.

Our goal is to send thoughtful updates—not unnecessary emails.

You can unsubscribe at any time using the link included in every message.

Sharing Information

Your information is never sold.

To operate our business, we work with trusted partners who help us process payments, fulfill orders, deliver packages, host our website, and provide customer support.

These partners receive only the information necessary to perform their services and are expected to protect it with appropriate security measures.

We may also disclose information when required by law or when necessary to protect our business, customers, or legal rights.

How We Protect Your Information

Protecting your personal information is an important responsibility.

We use industry-standard security practices and work with trusted technology providers to help safeguard the information you share with us.

While no online system can guarantee absolute security, we continually strive to maintain a safe shopping experience.

Your Choices

You remain in control of your personal information.

You may request to:

• Access the information we hold about you

• Correct inaccurate information

• Delete your personal information where applicable

• Withdraw consent for marketing communications

To make any of these requests, simply contact us using the details below.

How Long We Keep Your Information

We keep your information only for as long as it serves a legitimate business or legal purpose, including fulfilling orders, providing customer support, maintaining financial records, and meeting legal obligations.

When it is no longer required, it is securely deleted or anonymized.

Changes to This Policy

As Valleria grows, our practices may evolve.

If we make meaningful changes to this Privacy Policy, the updated version will always be published here with a revised effective date.

Contact

If you have questions about this Privacy Policy or how your information is handled, we're always happy to help.

Valleria

Email: support@valleria.com